Hematology Center LLP project office organization experience

Abstract

Relevance: The achievement of complex goals facing medical organizations is largely determined by the ability to solve problems considering the available and expected resources. Project Management Office (PMO) is a business tool that effectively supports achieving goals. Availability of reliable information on incidence, therapeutic solutions, treatment outcomes, and survival of patients with oncohematological diseases is a prerequisite for introducing modern diagnostics, high-tech treatment methods, and providing quality medical care. The article describes the experience of the Center for Hematology LLP Project Management Office as a tool to create a database of patients with hemoblastosis.
The research aimed to evaluate the results of the effectiveness of the Project Management Office at the Hematology Center LLP in studying the approaches to treatment and their effectiveness in patients with oncohematological diseases.
Methods: We analyzed the operation of the PMO, established in November 2020 at the Hematology Center LLP. The project office was tasked to analyze the data of patients with oncohematological diseases who were treated at the Hematology Center LLP branch in Ust-Kamenogorsk  from 2015 to 2021 and at the Karaganda branch from 2018 to 2021. Data obtained from the Hematology Center LLP information system was used to create a database of patients with oncohematological diseases, capable of calculating nosological structure based on the line of therapy and making a patient’s profile to select a treatment regimen.
Results: The conditions for the PMO operation were described: a plan, a specific result, a specially organized team, and a time interval; the PMO operating effectiveness was analyzed. The resulting data made it possible to assess the volume, level, and effectiveness of medical and diagnostic care for the mentioned nosologies to justify improving the existing patient examination and routing system.
Conclusion: The activities of the Center for Hematology LLP Project Management Office to study the structure and effectiveness of treating patients with oncohematological diseases proved the viability of using the project management approach in medical organizations.